Elite Connector is the admin team that you haven’t had to hire.
Captures every enquiry, chases every quote, and books every job, all while you're on the tools
Elite Connector is built around
- Plumbers
- Electricians
- Heating Engineers
- Bricklayers
- Carpenters
- HVAC Engineers
- Solar Installers
- Kitchen and Bathroom Fitters
- Builders
- Construction Businesses
What exactly is a CRM?
And why do you need one?
CRM stands for Customer Relationship Manager. That sounds complicated, but it really is not.
Think of it like this. Right now, your business contacts are probably scattered all over the place. Phone calls in your missed calls list. WhatsApp messages on your personal phone. Quotes in a notebook or a spreadsheet. Facebook enquiries you meant to reply to but forgot. Customer names and numbers jotted on the back of an invoice.
A CRM brings all of that into one place. One simple screen. Every customer, every enquiry, every job, every message, every quote, and every invoice, all visible at a glance.
But Elite Connector goes much further than a simple CRM.
It does not just store your contacts. It talks to them for you, follows them up automatically, books jobs into your calendar, sends reminders, collects payments, requests Google reviews, and connects to your accounts software, your Google Business Profile, your Facebook page, your Instagram, and more.
In plain terms: it is the office manager you never had, working around the clock, so you can stay on the tools.
Perfect for every trade
Whatever your trade, Elite Connector handles the enquiries, the admin, and the follow ups so you can get on with the job.
Any of this sound like your day?
You miss calls while you are on a job
By the time you ring back they have already booked someone else. Job gone.
You send a quote and hear nothing
You do the work, forget to chase, and the job goes cold. Money left on the table.
Messages coming in from six different places
WhatsApp, texts, emails, Facebook, Google. You cannot keep on top of all of them.
Your Google reviews are thin on the ground
Happy customers mean to leave one. They forget. And you forget to ask.
Admin stacking up every evening
Knackered after a full day on site and the paperwork is still waiting for you.
Busy but not actually growing
Flat out every day but the business is not getting any bigger. Something has to change.
Here is what happens the moment someone contacts your business
Enquiry Comes In
Phone, WhatsApp, web form, Facebook, Instagram or Google. Any channel, any time.
You Get an Alert
A notification straight to your phone. You know about it even if you cannot answer.
They Get an Instant Reply
An automatic message goes out in seconds. They know they are dealing with a professional.
System Chases It Up
Quotes followed up, appointments confirmed, reminders sent. All done without you.
Job Done. Review Banked.
Once the work is complete a review request goes out automatically. Your reputation builds itself.
All of that happening while you are on the tools. Not bad.
Built for your trade Not a
one-size-fits-all tool.
Every trade has its own rhythm. Here is how Elite Connector works for yours.
Plumbers
From a burst pipe call to a boiler service contract
Missed calls from emergency jobs get an instant text back, keeping the customer calm and the job yours- Automated follow ups chase up boiler service quotes you would have otherwise forgotten about
- Seasonal service reminders go out to your existing customers without you lifting a finger
- Invoices connect straight to Xero or QuickBooks so your books are always up to date
- Google review requests go out after every job so your local ranking keeps climbing
Electricians
From a consumer unit quote to a full rewire
- Every lead from your Google Business Profile, Facebook page or website lands in one inbox
- Automated quote follow ups mean you win more work without spending evenings on the phone
- Online booking lets customers schedule a survey or site visit without calling you
- Job pipelines show you at a glance which quotes are pending, which jobs are booked, and what is outstanding
- Payment reminders go out automatically so you are not chasing invoices at the end of the month
Builders
From a small extension to a full new build
- Centralised messaging means enquiries from any channel are captured and responded to fast
- Automated nurture sequences keep warm leads engaged over the longer decision periods typical of building projects
- Appointment booking for site visits and surveys happens without any back and forth
- Project pipelines give you full visibility of where every job sits, from first enquiry to final payment
- Connects to your accounts software so quoting, invoicing and payments flow without duplication
Bricklayers
From a garden wall to a full housing development
- Every enquiry is captured and replied to instantly, even when you are mid-course and cannot answer your phone
- Automated follow up sequences mean no enquiry goes cold just because you were too busy to chase it
- Review requests build your Google and social reputation after every completed job
- Your pipeline shows every live enquiry, quote, and booked job in one place so nothing falls through
- Integration with Meta and Google means leads from your ads are captured and actioned automatically
Heating Engineer
From a boiler breakdown call to a full system installation
- Missed calls from emergency breakdowns get an instant automatic reply so the customer stays with you while you finish the current job
- Automated annual service reminders go out to every customer on your books without you having to remember a single one
- Online booking lets customers schedule a boiler service or system quote without calling you back and forth
- Automated quote follow ups chase up installation and replacement quotes at three, seven and fourteen days so nothing goes cold
- Review requests go out after every service or installation so your Gas Safe reputation builds itself on Google
of missed calls turned into booked jobs with instant automatic replies
saved per week on admin, chasing, and follow ups on average
average Google star rating for Elite Connector users after 90 days
Everything Your Trade Business
Needs To Run Smoothly
Stop juggling WhatsApp, calendars, spreadsheets, and manual quotes. Elite Connector centralizes your entire workflow.
One inbox for all your messages
WhatsApp, SMS, email, Facebook Messenger, Instagram and Google Business Messages all land in one place on your phone. No more switching apps. No more missed conversations.
Instant reply when you miss a call
You cannot answer on site. The system sends a text automatically within seconds. The customer knows you are real, you are on it, and you will be back to them. Most of the time, the job is already yours.
Customers book themselves in
A simple booking link on your website, Google listing or WhatsApp. Customer picks a slot. It goes straight into your calendar. They get a confirmation. Job done, no phone calls needed.
Automated quote follow ups
You send a quote and forget about it. Elite Connector does not. It sends a polite follow up at three days, a second at seven, and another at fourteen. You win more jobs without making a single extra call.
Google reviews on autopilot
After every completed job, an automatic message goes to your customer asking for a Google review. Your rating climbs. You rank higher in local search. More customers find you. It compounds over time.
Full job pipeline
See every enquiry at a glance, from first contact through to paid invoice. Colour-coded stages. Nothing forgotten, nothing lost. You know exactly where every job stands at any moment.
AI powered conversations
When a new lead comes in, the AI can qualify them, answer common questions, and get a booking confirmed, all without you being involved. It works at 2am just as well as it does at 2pm.
Automated appointment reminders
A reminder goes to the customer 24 hours before and again the morning of their appointment. No shows drop significantly. Your day runs to plan.
Connects to Xero and QuickBooks
Quotes and invoices flow straight into your accounting software. No double entry, no copying numbers between apps. Your books stay current and your accountant is happy.
Google, Meta and LinkedIn integration
Every lead that comes through your Google ads, Facebook ads or LinkedIn page is captured automatically and dropped straight into your pipeline. Nothing falls through the net.
Social media scheduling
Plan and schedule posts across Facebook, Instagram, LinkedIn and your Google Business Profile from one place. Stay visible without spending every evening on your phone.
Call tracking and recording
Know which ad or which platform every call came from. Listen back to calls. Understand what is working and what is not. Make better decisions with real information.
Email and SMS campaigns
Send a targeted message to every customer who has not booked in for a service this year. Re-engage old enquiries. Promote a seasonal offer. Do it in minutes, not hours.
Voicemail drops
Leave a pre-recorded voicemail message to a customer list without calling each person individually. Perfect for re-activating old leads or reminding customers about upcoming seasonal work.
Payment collection
Send a payment link via text or email. Customers pay by card instantly. Connects to Stripe. No more waiting for bank transfers or chasing unpaid invoices on the phone.
Full reporting dashboard
See exactly how many enquiries you got this month, how many converted, how much revenue came in, and where your best leads are coming from. Run your business on facts, not gut feel.
Don’t take our word for it
Here is what tradespeople like you are saying.
“Honestly, the number of leads I was burning through missed calls was painful. Usually stuck under a sink or driving, so I'd just miss 'em and hope they called back. They never did. This caught them all. It paid for its own subscription in the first damn week of use.”
“I'm an electrician, not a computer geek. I told them I needed it to just work, no tech-mumbo-jumbo. They set it all up and didn't make me lift a finger. Now it just catches the jobs and pops them in my diary. No more losing quotes because I forgot to check my voicemail.”
“Everyone knows reputation is your lifeblood in this game. My Google reviews were okay, but I never remembered to ask for new ones. Elite Connector handles it automatically. My rating went from 4.2 to 4.8 without me having to chase a single person. It gets me more calls, simple as that.”
“Before Elite Connector, managing the crew was a nightmare. Our close rate on leads was all over the place. We're brickies, not receptionists. This has simplified everything—our quote requests go into one pile, and the automation is brilliant at qualifying people before we waste time visiting a site. Never seen our close rate this consistent.”
“I used to miss calls all day long when I was physically working on a job site. I can only imagine how much business that cost me over the years. Now, Elite Connector gets back to every single call instantly. Nothing is missed. Being able to run on automation while I'm hands-on is a genuine game changer.”
“In glazing, speed is everything. A customer calls about a smashed window, and if you don't answer in two rings, they've already called the next guy. The missed call text-back is our best feature—it grabs them while I'm driving to a job. It saved me at least three emergency call-outs last month alone.”
Three plans. No surprises.
No hidden fees. No long contracts. Cancel any time.
Essential
- Unified messaging inbox
- Instant automatic replies to missed calls
- Automated Google review requests
- Job pipeline and contact management
- Google and Facebook connection
- Email and SMS automation
- Email Marketing Suite
- Free System Set Up
Growth — Most Popular
- Everything in Essential, plus:
- AI powered conversations and follow ups
- Xero and QuickBooks connection
- Quote and invoice automation
- WhatsApp Business connection
- Call tracking and recording
- Priority onboarding support.
- Free System Set up
Pro
- Everything in Growth, plus:
- Full AI automation across all workflows
- Multiple users and team access
- Social media scheduling and management
- LinkedIn and Google Ads connection
- Advanced reporting and analytics
- Dedicated account manager
- Free System Set Up
Not sure which plan suits you? We will tell you honestly in 20 minutes.
Book a Free Demo CallNo Obligation, No Hard SellQuestions we get asked a lot
I am not great with technology. Will I manage this?
Yes, and here is why. We set the whole thing up for you. You do not touch the technical side at all. Once it is live it runs in the background. If you can use WhatsApp you have all the skills you need.
I am already fully booked. Why do I need this?
Being fully booked is brilliant. But think about what being fully booked actually costs you in time. The quotes you are not chasing. The invoices you are not sending. The reviews you are not collecting. The messages sitting unanswered on five different apps. The admin waiting for you at 9pm after a full day on site.
Elite Connector does not just fill your pipeline. It systemises the whole business. Enquiries get replied to and followed up automatically. Bookings land in your calendar without any back and forth. Invoices go out when the job is done. Reviews come in without you asking. Reminders go to customers so you are not chasing anyone.
Fully booked without the system means you are doing two jobs: the trade, and all the admin around it. With Elite Connector you just do the trade.
What does it actually cost per month once you add it all up?
The Essential plan is £99 per month with no setup fee and no per-user charges. Straightforward.
The Growth and Pro plans carry a one-off setup fee and include a per-user charge for additional team members beyond the first seat. The exact figures are on the pricing page. We would rather be upfront about that now than have you find out later.
What we can tell you is that one extra booked job a month covers the monthly cost many times over. Most users see that happen in the first week.
What if I decide it is not for me?
Then you cancel. One month's notice, no exit fees, no awkward conversations. Your contacts and your data are yours to keep. We are confident you will not want to leave, but we would never hold you to something that is not working.
Stop chasing work. Start growing your business.
Elite Connector is out there working around the clock. Replying to leads, chasing quotes, booking jobs, collecting reviews. All while you are on the tools.
Book a free 20 minute demo call. We will show you exactly what it would look like for your business. Straight conversation, no obligation, no hard sell.
Book My Free Demo CallTakes 2 minutes to book. No card required. We do not do pushy.